Solution by Industry
Health
Health organisations have to manage increasingly complex business processes. They are constantly faced with the challenge of providing a superior standard of care while coping with rising costs, increasing demand, constantly evolving technology, increasing regulation and strict standards.
The need to innovate is paramount as health centres search for greater operational efficiency while still meeting their core function – providing high quality health care to the community.
fiCS software solutions streamline efficiencies and cut costs through aligning strategies with business processes. It is a software solution that works across the healthcare spectrum from medical centres, hospitals, pharmaceutical companies to laboratories.
Health environment brings its own hazards
Working in the medical environment brings unique risks. Staff face potential hazards from chemicals, radiation, sharp objects and exposure to infectious agents. Procedures need to be in place to provide traceability and rigorous procedural control. Many departments also have stringent guidelines around the use of Personal Protective Equipment (PPE).
In addition hospitals and clinics need action plans in place for work place emergencies and evacuations. Being responsive and prepared is critical to managing an incident or event with the least amount of risk and lost time.
fiCS helps manage these risks through modules such as PPE which keeps track of equipment use and allocation. The Hazard Management module assesses the levels of risk and implements appropriate control measures. Actions can be assigned for each known hazard and control processes rapidly developed for any new hazards.
There are also modules that deal with Job Safety Analysis, identifying and assessing hazards associated with jobs or processes, Health Monitoring that monitors well-being in the workforce and HR Dialogues that are designed to review and record ongoing staff appraisals and meetings.
All fiCS modules are designed to work together to create a clear and uncluttered view of compliance requirements and business processes. This integrated approach reduces administration costs and allows managers to easily monitor performance against confirmed objectives.
How are your health resources being used?
Effective resource utilisation is key to running any health organisation profitably. Being able to track work habits, plan well in advance and ensure that roles and responsibilities are being met is vital to the success of an organisation.
fiCS introduces cost efficiencies by reducing administration, targeting resources to crucial areas and reducing paperwork.
The modules contain built-in actions and risk triggers that improve communication. Automatic emails save time on administration and provide audit trails for tracking non-compliance and corrective actions. Documents entered into the system are available across a range of modules increasing data integrity and ensuring transparency across the organisation.
Less human handling of information reduces the risk of errors allowing health systems to concentrate on providing superior standards of service.
Sharing information increases collaboration
Encouraging collaboration between stakeholders in the health industry reduces the risk of system failure. Sharing knowledge also makes the most of available resources ensuring that nothing is wasted whether its people skills, medical knowledge or equipment.
The fiCS reporting function provides both a bird’s eye view of an organisation and the most detailed current activity. Information is readily available and easily accessible through reports which can be generated on a scheduled or ad hoc basis. The data allows for real-time analysis of information which supports rapid decision making by management or medical teams.
fiCS brings benefits to health sector
Using a single web-based software solution allows a health care organisation to streamline its business processes and compliance requirements. Being able to create multiple records from a single entry reduces the risk of human error and frees up human resources to focus on the jobs they do well.
fiCS creates visible audit trails that encourage accountability. Activities, incidents and events can all be tracked from start to finish. Managers can see immediately what is being done or what is not being done and why. its a software solution that saves time, money and gets the job done.