Solution By Responsibility

CIO

As Chief Information Officer (CIO) it’s your responsibility to ensure your company is functioning with the most cost effective technology for information sharing. This includes balancing the cost of administration, maintenance and support with the increasing demands for improved functionality.

Additionally your role requires a greater involvement with the strategic direction of the company as this world is increasingly dependent on technology. And that technology is continuously evolving.

Integrating with and migrating from legacy systems can be a significant drain on resources. Over time these costs escalate as an organisation grows or requirements change. New technology brings new capabilities and users demand access to an increasing volume of information.

Managing this information and presenting it in a easy to understand format without loss of data value or integrity is vital. fiCS provides a consistent and intuitive user interface. Consistent data input increases data validity, ease of collation and accuracy of reporting. To achieve this users choose from defined drop down menus where-ever possible.

For maximum benefit from any investment in technology there are five key needs that must be met. Relevance, usability, flexibility, reliability and security. Assessment of value against the cost can then be made.

fiCS addresses these needs:

• Relevance
  When users find a tool that makes their life simpler, faster or just helps them do their job better, that tool becomes an essential requirement for their job. fiCS’s easy to customise dashboard ensures users only see what they need and need what they see. Specific help files are always only a click away.
• Usability
  Ease of use reduces training cost and drives faster uptake but it goes further. Whether at the desk or mobile, the same process is involved. Consistently improved productivity gives users an increased sense of value and satisfaction in delivering a professional result. 
• Flexibility
  Part of fiCS’s design brief was to deliver self management as part of the tool. Enabling your team to perform as much of the customisation as possible has enabled us to rapidly expand the functionality.  The modular design ensures your needs are met at a level appropriate to your budget and as those needs change the system can be expanded. And by providing fiCS as either an in house solution or through  Software as a Service (SaaS) you have further choice.
• Reliability
  fiCs has been market tested for eight years now and its reliability is just one of the reasons our customers are so happy. Both physical and online redundancy is maintained with back up generators also standing for emergencies.
• Security
  The four levels of software security add further flexibility to the fiCS system. Access is restricted by application, by module, by user, by form and by logic. This ensures people are not distracted by information they don’t need to see and keep focussed on relevant activities. Access can easily be modified as business process or user responsibilities change. This powerful feature gives peace of mind to all CIOs using our system.